Refund and Return Policy for All India Human Rights
“ALL INDIA HUMAN RIGHTS ORGANISATION “, we are committed to ensuring your satisfaction with our services and any donations made. This Refund and Return Policy outlines the conditions under which refunds or returns may be requested. Please read this policy carefully before making any contributions or purchases on our website.
1.Donations
“ALL INDIA HUMAN RIGHTS ORGANISATION “ may accept donations for the support of its human rights programs, advocacy work, and other charitable activities. We strive to ensure that donations are handled in accordance with the highest standards of transparency.
No Refund Policy for Donations
Once a donation has been made to “ALL INDIA HUMAN RIGHTS ORGANISATION “, it is considered final, and we do not offer refunds. All donations are non-refundable, except under exceptional circumstances.
Exceptional Circumstances for Refunds:
While donations are non-refundable, we understand that there may be rare cases where a donor may request a refund. Refund requests will only be considered in the following exceptional circumstances:
- Duplicate Donation: If a donor accidentally makes a duplicate donation, a refund may be granted.
- Processing Errors: If there was an error in the processing of the donation (e.g., an incorrect amount was charged), we will review the request on a case-by-case basis.
If you believe you are eligible for a refund due to one of the above circumstances, please contact us immediately at allindiahumanrights@hotmail.com.
2. Purchased Goods or Services
If All India Human Rights offers goods or services for purchase (e.g., human rights educational materials, event tickets, merchandise, etc.), the following conditions apply.
Eligibility for Refunds and Returns
- Defective or Damaged Goods: If a purchased item is defective or damaged upon receipt, we will offer a full refund or replacement. To request a refund or return, please contact us within 30 days of receiving the item and provide the necessary documentation (e.g., photographs of the defective or damaged item).
- Incorrect Item Received: If you receive an item that is not what you ordered, you may request a full refund or replacement. Please contact us within 3 days of receiving the item and provide proof of the incorrect item received.
Return Process
To initiate a return for purchased goods, please follow these steps:
- Contact our support team at 09873000030 with your order details.
- Provide a brief explanation of why you wish to return the item.
- If applicable, provide photographic evidence of the defective or damaged goods.
- Follow our return instructions. Please note that items must be returned in their original condition.
3. How to Request a Refund
If you are requesting a refund for a donation or purchased goods, please contact us directly at allindiahumanrights@hotmail.com or 9873000030 within 3 days of the transaction. Ensure that you provide the following information:
- Your full name
- Transaction details (including date, amount, and payment method)
- Reason for the refund request
- Any relevant documentation (e.g., proof of duplicate donation, order confirmation, etc.)
We will respond to your request within 30 days and work with you to resolve the issue.
4. Refund Processing Time
Once a refund request is approved, we will process the refund as soon as possible. Please allow up to 30 business days for the refund to be credited back to your account. Normally Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed upon.
5. Shipping and Handling Fees
Shipping and handling fees for returned items are the responsibility of the customer unless the return is due to a defect, damage, or error on our part. In such cases, “ALL INDIA HUMAN RIGHTS ORGANISATION “ will cover the return shipping costs.
6. Policy Changes
We reserve the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page, with an updated effective date. Please review this page periodically to stay informed of any updates.
7. Contact Information
If you have any questions regarding this Refund and Return Policy, or if you would like to request a refund, please contact us at:
All India Human Rights
Email: allindiahumanrights@gmail.com
Phone: +91-9873000030
Address: DELHI OFFICE – E-1083/84, MPS Sarthi Plaza, Ramfal Chowk, Dwarka Sector 7, New Delhi 110075 address